At wfMonk.com, we are committed to upholding the principles of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000, while handling all data obtained from our customers or website visitors.
We retain only the essential data needed to provide the services available on our website. We neither request nor utilize more data than required to deliver a proper service. This implies that we process and maintain data solely in relation to purchases and the subsequent support associated with those purchases.
We hold personal data only for the necessary period. Once the data is no longer required, we remove it.
We use secure third-party payment providers to manage card and payment processing data. We never access or store any card or payment details. Any additional data is exclusively used to securely process your purchase. We must retain data related to all transactions to fulfill our existing legal obligations concerning tax and GST accounting.
For administrative purposes, customer data and email subscription data may be transferred to and securely stored with third-party service providers. This is done to back up and preserve your data when needed to continue providing a service to you.
Customers can request details of the data we hold about them at any time (free of charge). They can also request that such data be amended or deleted. Please note that requesting data deletion may prevent us from offering further support related to previous purchases.
We frequently send website news and information updates to customers or potential customers who have specifically subscribed to our email service. All subscription emails from us contain clear instructions on how to unsubscribe from our email service.
We never sell, rent, or exchange mailing lists.
We refrain from sharing commercial or technical data with our partners unless we have explicitly sought and obtained your prior consent. When requesting such consent, we will always fully disclose how your data will be used.
We never send bulk unsolicited emails (popularly known as Spam) to email addresses.
We may send emails to existing customers or potential customers who have inquired or registered with us, regarding products or services directly provided by us.
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails.
Our website uses "cookies" to monitor usage and enable customers to purchase from our website. Users are free to refuse cookies; however, for technical reasons, this may prevent them from purchasing from our website.
If you have any questions regarding our Privacy Policy, please feel free to contact us. We are dedicated to maintaining your trust and ensuring the protection of your data as you interact with our website and services.
This policy was last updated on 18th April 2023.
